Volunteering

Staff

Running an operation like Matsuricon takes a lot of time, dedication, and people power.  We are always looking for more people to help out at our event! Staffers are the main bulk of our help, dedicated to helping our convention run smoothly in one area.

Staff Requirements:

  • Must be 16 or older by August 25th, 2017.
  • Must be able to work Friday through Sunday, with Thursday as a possibility.
  • Must sign up for a minimum of 24 hours during the event weekend.

Staff Perks:

  • Get a free Matsuricon 2017 badge!
  • Flexible schedules so you may attend a few events throughout the weekend.
  • Delicious food delivered free, straight from our Staff Suite!
  • Discounted food at some local food joints, either with badge or coupon.
  • Entrance to Staff-Only Events.
  • Staff Appreciation events throughout the year.
  • Network with others involved in the con scene.
  • Enjoy your favorite con from a brand new perspective!

Staff Openings:

We are now accepting staff applications for Matsuricon 2017! Apply HERE!

Matsuricon PLUS


Basic Staff (5) – All PLUS applicants will start out as Basic Staff level, for other open positions, further interviews will be required. This job detail includes, grunt work, sitting in a room, or low-responsibility tasks set or given to by ADH/DH.

Requirements: must be friendly to all other staff and attendees; follow directions; keep areas clean; relaying information to and from ADH/DH; mobile device for at-con communication is recommended but not required. No previous experience necessary.

At-Con Runner (2) – In charge of gathering information to and from ADH/other departments, getting food orders from PLUS staff from staff suite to ADH, being available to be at specific panels or events (this includes special seating, conflicts with events/panels, impromptu and/or other necessary changes throughout the weekend)

Requirements: knowledgeable of department, and convention in general; must have a mobile device for communication at con; knowledge or willingness to learn outlines of the con space (if ADH tells you to be at Dealer’s room in 5, will you know where to go?); high sense of urgency.

Attendee Check-in Specialist (2) – You’ll be in charge of checking-in attendees from our master checklist and giving out swag, you will be the first PLUS staff attendees meet, so make a great impression!

Requirements: follow directions as instructed (not any variation of instructions; just as given); good listening skills; have good note-taking skills to relay to DH; be friendly; knowledgeable of department, and convention in general (willingness to learn if needed); reports any problems to DH for solutions; must have a mobile device for communication at con; must attend meetings. No previous experience necessary.

Maid Lounge (4) – As one of our Maids or Butlers, you’ll be providing entertainment for and interacting with our PLUS level attendees. This will include, but is not limited to, playing tabletop and video games with attendees and performing regular dance routines. Uniforms and training will be provided, and you’ll be safe and never left alone with attendees while on shift. Maids and Butlers should be very friendly, outgoing, and comfortable in a customer service position.

Requirements: Maids and Butlers are required to be 18+, and MUST be available at con on Thursday, August 24th at 8pm for PLUS events.

Charity


Booth Staff (6) – As Booth Staff, you’ll be assisting in Charity events happening at our booth. You’ll take money for raffle tickets, take photos in the photo booth, and do work for character battles, scavenger hunters, and bounty hunts.

Staff Bounty (6) – You’ll be a Charity Bounty, wearing an identifiable marker, in cosplay or not. Attendees will pay to hunt you down throughout the convention. Panel rooms will be off-limits, along with restrooms. Anywhere else is fair game! Between arrests, you’ll brag about your “crimes” and get attendees over to our Charity booth to participate in events.

Requirements: Full Staff (2) – You’ll be held to the same guidelines as all other staff members, including the 24 hour work requirements. Badge Comp (4) – You’ll be expected to work a minimum of 12 hours throughout the weekend, signing in with the DH, and signing back out once you’ve turned in your identifiable marker. This level will NOT provide full staff benefits, only a comp badge.

Registration


Basic Staff (9) – At con, you’ll be assigning out badges, keeping supplies stocked in the Registration room, managing lines, and assisting with setup and tear down. Before con, you’ll be required to keep in contact with the DH.

Autographs


Autograph Staff (4) – Your responsibilities will include enforcing autograph rules, line control, and maintaining communication with the GR department. Applicants should have strong communication and organization skills, while being able to remain calm under pressure. Applicants should also be able to consistently relay information to attendees and enforce convention policies.

Staff Suite


Meal Prep (6) – You’ll be responsible for preparing the food for our con staff. This may be anything from cooking raw ingredients/making meals, or assisting someone else in this.
Requirements: Must be willing to prepare and cook food! No previous food service experience required.

Food Runner (6) – You’ll be responsible for packaging food and transporting it down to the convention floor to deliver to staff. You’ll also help direct any Gophers that are currently assisting Staff Suite.

Live Events


Basic Staff (8) – At con, you’ll be assisting in running events, checking badges at doors, and answering related attendee questions. Before con, you’ll help plan events, and must have open communication with the Coordinator and DH.

Escape Room Staff (7) – At con, you’ll be running the Escape Room event, checking badges at the doors, and answering any related attendee questions. Before con, you’ll be helping plan the Escape Room, and must have open communication with the Coordinator and DH.

Pokemon Staff (4) – At con, you’ll battle attendees, and should have a good knowledge of Pokemon, to help answer any attendee questions related to your events. Before con, you’ll help plan out Pokemon Events, and must have open communication with the Coordinator and DH.

Tabletop Gaming


Minion (6) – As a Minion, you’ll be responsible for checking badges at the doors, doing head counts across rooms, and maintaining a clean playing area and room.

Librarian (4) – As a Librarian, you’ll advise players on games, use our computer systems to check games in and out, keeping your library clean, and running game demos. You may also get the opportunity, if needed, to fill in empty roles in attendee games.

Tabletop Game Master (variable) – You’ll be expected to run games and events in Tabletop Gaming, and are required to have knowledge of the game(s) you are running. We request that when applying for a Tabletop Game Master role, please have a list of preferred games you’d like to run, and games that you are able to. The more games you know, the more we can have you do.

Video Gaming


Video Gaming Staffer (5) – You’ll be required (along with other duties) to assist in setup and tear-down of the room, maintain the game library, assist attendees with game setup, answer general questions about what games are available, and other general room responsibilities. Knowledge of video games is not required, but is encouraged. Ability to interact well with attendees will become more and more important.

ConOps


Front Desk/Dispatch (variable) – The front desk in ConOps is responsible for keeping track of staff on shift, documentation, and badges that are the responsibility of Ops to distribute (ie: photography badges). As a front desk staffer, you are responsible for directing the attendees who come to Ops to the service that can best help them with their needs (ie: Lost and Found or Disability Services).

Logistics (variable) – Logistics has a variety of responsibilities such as issuing inventory to every department in the convention. You’ll also maintain the database of inventory and issue radios and equipment to staffers who need them. You’ll compile equipment release paperwork as well as keep track of where everything is at any given moment.

Disability Services (variable) – Disability Services is here to make Matsuricon accessible for every attendee. You’ll take the information of each attendee that needs help, and create a plan for each panel or event that they wish to attend. Following through with each attendee that in in the program is essential and requires compassion, discretion, multitasking, and diligence.

Matsuri Maintenance (variable) – The Matsuri Maintenance team is responsible for all attendee feedback at con as well as after. As a team member, you’ll work to resolve any issues that may arise as soon as possible in an expedient fashion and offer an ear to all attendees who come to offer their opinions no matter what they are. This position requires excellent people skills and patience.

Navigation (variable) – The navigation team escorts attendees who are turned around or lost to their destination. Although the job description is a simple-sounding one, it is a vital position to the ConOps team.

Floater/Runner (variable) – Floaters are responsible for being trained in all positions within ConOps, as well as running messages between departments and assisting the other teams within ConOps. The position offers a wide variety of things to do.

Lost & Found (variable) – Lost & Found is responsible for the receipt and documentation of lost items which are turned in, returning the item(s) to the attendee who lost it/them, and taking down the information of any attendee who has lost something that we are not in possession of when notified.

Artist Alley


General Staff (2) – As General Staff, you’ll be responsible for manning the Artist Alley booth, and answering any questions from attendees or Artists. You’ll do table checks, and other various duties as they become assigned.

Media


Photo Suite (4) – In this position, you’ll be controlling the room, and are required to have experience in photography and running photo suites.

Media Assistant Department Head (1) – Administrative aide to the Media department, able to handle requests from Con Ops and HR regarding Media staff, Press, and Photography issues. You should be able to handle escalated disputes involving photoshoot groups (photoshoot room aides will handle problems and escalate to the ADH if problems persist). Must be able to handle any complaints with or about photographers doing shoots, paid or otherwise. Able to interface with industry media representatives. Must be familiar with midwest photographers, Columbus media (radio, TV, newspapers), and be able to solve problems.

Security


SS1 (25) – You’ll be controlling access to various areas of the convention, monitoring and directing attendees, managing lines and queues, and monitoring convention attendees, staff, and guests, and report safety and security concerns.

Gophers

Gophers are at-con volunteers that want to work a convention but don’t want to commit to the full 24 hour requirement of a regular volunteer staffer.  Your main objective will be to assist other departments when they need help, and also getting a feel of what kind of jobs each of the different department areas do.

Wherever a helper is needed, you’re there. This can be a test run to take on the full-time staff job in years to come!

Gopher Requirements:

  • Must be 16 or older by August 25th, 2017.
  • Must be able to follow directions when assigned to a department.
  • Must already have a Matsuricon badge when you sign-up at con.

How to be a Gopher:

Pre-Con

We now have a Staff-Level Gopher position, that you can only apply for before con. This position gives you the full benefits of being Staff, but will require the full 24 hours of work. You can apply on our Volunteer Application.

At-Con

You MUST have a Matsuricon badge to be a Gopher, as the Gopher badge is additional. Find us in Gopher Ops, and we will place you from there. You’ll keep track of your hours on a time sheet, and work towards rewards!

Earning Hours:

You’ll be able to choose your hours from the schedule in Gopher Ops. Keep your time sheet with you and Department Heads will sign off once you’ve completed work. Check in at Gopher Ops periodically to get your reward tickets!

Since you will have an additional Gopher badge attached to your attendee badge, other departments might spot you in the halls and grab you for help. That department head will write down when and for how long you worked for them.

Department Heads and their assistants are the ONLY ones allowed to sign your time sheet. We do have a list of their names and will verify sign offs with HR listings.

Gopher Rewards:

  • 1 hour worked = 1 point
  • 4 points: free meal from our staff suite (recurring reward for every 4 hours worked)
  • 10 points: Matsuricon t-shirt (the ones on sale at the merchandise tables)
  • 16 points: FREE BADGE! Next year is on us!

If you have any questions at all, please send us an email to either hr@matsuricon.org (for staffing) or gophers@matsuricon.org (for gophering).